Terms of service

Version 2026-10 · applies from [launch date]

These terms are the agreement between you and Snazzy, run by [full name], trading as Snazzy, [address], KvK [number] ("we"). How we handle your data is in the separate privacy policy.

1. Who can join

• You are 18 or older.
• You have one account, it is yours alone, and the photos on it are of you.
• You have not been banned from Snazzy before.

2. Verification

Every member verifies with a selfie in a pose we choose, reviewed by a person. Until you are verified you cannot see other profiles, like, match or message, and nobody sees you. We may ask you to verify again, for example after your photos change substantially.

3. Membership and payment

• Snazzy costs €8.99 a month, the same for everyone, including VAT. There is one membership; nothing can be bought to be shown more or matched sooner.
• You pay through the App Store or Google Play. Apple or Google is the seller of the subscription and their terms apply to the payment, including refunds.
• The price is shown before you start. You are never charged before your account is verified.
• Your membership renews every month until you cancel. You cancel in the store's subscription settings — one tap from Settings › Membership — and keep access until the end of the period you paid for.
• If a membership ends, your profile is hidden; nothing is deleted, and your existing conversations stay readable.
• Right of withdrawal: when you subscribe you ask us to start straight away, and the store asks you to confirm that you lose the 14-day right of withdrawal once the service has started. Where the store's policy offers a refund, it applies.
• We may change the price for the future. We tell you at least 30 days ahead, and you can cancel before it applies.

4. How we expect you to behave

Snazzy is for getting to know people. You agree not to:

• harass, threaten, insult or discriminate against anyone;
• send sexual content anyone did not ask for, or any sexual content involving minors;
• ask for or send money, gift cards, codes or investment tips;
• pretend to be someone else, or use photos that are not of you;
• advertise, sell, recruit or use Snazzy for anything commercial;
• collect other members' data, scrape, automate or reverse-engineer the app;
• share another member's profile, photos or messages outside Snazzy without their permission;
• try to get around a block, suspension or ban.

What you post must be yours to post and lawful. You keep the rights to it and give us the permission we need to show it to the people the app shows it to, for as long as it is on your profile.

5. Moderation

• Anyone can report a profile or message. Reports and blocks never lead to automatic penalties: a moderator looks at them and decides.
• A moderator may remove content, warn you, restrict or suspend your account, or ban it. You are told what was decided and why, with the specific reason.
• You can appeal from the app. A different moderator, not the one who decided, reviews the appeal.
• If you think content on Snazzy is illegal, report it in the app or at report@snazzy-app.com, saying what it is and why. We act on it and tell you what we did.
• Our point of contact for authorities and for questions under the Digital Services Act is legal@snazzy-app.com, in Dutch or English.

6. Safety

We check identities and watch for scams, but we cannot vouch for anyone. Meet in public, tell a friend where you are going, and never send money to someone you met here. If something happens, report it in the app — and in an emergency call 112.

7. Ending

• You can delete your account at any time in Settings. It is deleted at once; see the privacy policy for what that means. Deleting does not cancel a store subscription: cancel that first.
• We may end or suspend your account for a serious or repeated breach of these terms, as described under Moderation.
• If we ever stop running Snazzy, we tell you at least 30 days ahead and delete all data.

8. Liability

We do our best to keep Snazzy available and safe, but we cannot promise that it is always available or free of errors, or that you will meet someone. We are not liable for what other members do. We are liable for damage caused by our intent or gross negligence, and never less than the law requires; beyond that our liability is limited to the membership fees you paid in the 12 months before the damage.

9. Changes to these terms

If we change these terms in a way that matters, we tell you in the app at least 30 days before they apply and ask you to accept them. If you do not agree, you can delete your account before they apply.

10. Law and disputes

Dutch law applies. If we have a disagreement, contact us first: support@snazzy-app.com. If we cannot resolve it, the competent court in the Netherlands decides, without affecting the protection the law of your country of residence gives you as a consumer.